Patrons must be located in Ontario to enjoy our Casino games. If actively located in Ontario and geolocation is not working, please attempt the following troubleshooting steps:
- Ensure you have location services turned on on your mobile device
- Ensure location services are turned on, toggle the location services off and on on your mobile device
- Switch cell service on/off on your mobile device
- Restart your mobile device
- Check the maps app on your device (if you have one installed) to check that your mobile device is locating you correctly
If you continue to have issues with geolocation services after attempting the troubleshooting steps, please reach out to our Customer Support team. Call us at 1 (855) 550-1238, chat with us through the app, or email us at [email protected].